Employment Opportunities


Mechanic and Sales Associate Wanted

Wheel Sport is an innovative and exciting work environment with upward  career mobility. We are seeking sales associates and professional mechanics who value teamwork and exceptional customer service.  Healthcare and paid time off are offered to all full time employees. Our service department is separate from our stores to allow for focus, training and a mechanic-friendly work environment. Tired of the big city, long commute and high cost of housing? Spokane is a little known, world class cycling community for mountain and road with an inexpensive  cost of living. Come check us out!


Pathfinder Cafe Manager (New!)

Summary:

This position is responsible for all aspects of the customer interaction side of the café, including:


Duties/Responsibilities
: - Recruiting and Scheduling Employees

  •  Work with owner to recruit and hire employees
  •  Arrange and communicating employees’ schedules to compliment owner and manager schedule
  •  Understand and staff for peak customer traffic periods. Limit staff during slow hours

Duties/Responsibilities: - Employee Performance & Training

  •  Have in-depth knowledge of the products offered to customers, their preparation instructions,
    quality control requirements, and shelf life
  •  Understand proper use of all café equipment
  •  Work with owner on minimum standards for customer care
  •  Understand POS system and store opening/closing tasks
  •  Train on food safety procedures
  •  Train existing employees and new hires on product offerings, preparation instructions, quality
    control, use of equipment, customer care, POS system and opening/closing tasks
  •  Review and track employee performance


Duties/Responsibilities: - Product Inventory

  •  Conduct daily review of product on hand and complete weekly order sheets. Re-stock as
    necessary during shift and at end of day
  •  Order and receive deliveries
  • Maintain inventory control with manager to minimize shrinkage
  • Suggest alternate products we should carry based on customer expectations
    Duties/Responsibilities: - Food Safety
  •  Understand applicable sections of the Washington State Retail Food Code
  • Ensure food preparation areas, customer food service and employees meet or exceed the
    requirements of the code
  •  Oversee execution of food preparation and delivery
  •  Act as a Person In Charge as defined in the Code


Duties/Responsibilities: - Misc

  •  Work with owner on social media, customer acquisition & retention and store layout
  •  Brainstorm new and creative growth strategies
  • Ensure customer areas are cleaned & maintained regularly
  •  Other duties as may be required

  • Successful completion of following orientation and training:
  •  Pathfinder Café POS training
  •  Pathfinder Café product training
  •  Pathfinder Café – process & procedure training
  • Education/Experience: One year of café management expertise preferred, must have Spokane County
    Food Protection Manager Certification
     
    Skills and Traits: Outgoing, enthusiastic, customer service driven, attention to detail, self-directed,
    organized.
    Physical Demands:
  •  Able to sit or stand and walk throughout the scheduled work shift
  • Must be able to perform the essential functions of this job, reasonable accommodations may be
    made to enable individuals with disabilities to perform these essential functions
  •  Able to lift and/or move up to 50 lbs
  •  May work in outdoor settings for company sponsored events.

Sales Associate 1

Summary: This position requires intermediate product knowledge and experience selling in a high-end retail environment.  

Duties/Responsibilities:

  • Intermediate product knowledge of the brands we sell

  • Share product knowledge and enthusiasm for bikes with customers

  • Direct customers through entire sales process

  • Record sales in the Point of Sale system

  • Attend company sponsored events

  • Build and maintain relationships with customers

  • Inventory stocking

  • Complete a multitude of daily housekeeping and office tasks


Successful completion of following orientation and training:

  • Wheel Sport sales training

  • Sales Lead product familiarization 

  • Sales Lead shadow program

  • Lightspeed training- all areas


Education/Experience: One year of bicycle retail sales experience preferred

 

Skills and Traits: Outgoing, enthusiastic, sociable, gregarious, positive attitude

 

Physical Demands:

  • Able to sit or stand and walk throughout the scheduled work shift

  • Must be able to perform the essential functions of this job, reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions

  • Able to lift and/or move up to 75 lbs

  • May work in outdoor settings for company sponsored events.

Sales Associate 2

Duties/Responsibilities:

  • Detailed product knowledge of the brands we sell

  • Share product knowledge and enthusiasm for bikes with customers

  • Mentor Sales Associate 1

  • Direct customers through entire sales process

  • Record sales in the Point of Sale system

  • Attend company sponsored events

  • Build and maintain relationships with customers

  • Inventory stocking

  • Inventory orders, check-in, transfers and counting

  • Complete a multitude of daily housekeeping and office tasks

Successful completion of following orientation and training:

  • Wheel Sport sales training

  • Lightspeed training- all areas

  • Workorder check-in and checkout training

  • Bike sizing and suspension set-up


Education/Experience: One year of bicycle retail sales experience preferred

 

Skills and Traits: Outgoing, enthusiastic, sociable, gregarious, positive attitude, leadership skills, problem solving

 

Physical Demands:

  • Able to sit or stand and walk throughout the scheduled work shift

  • Must be able to perform the essential functions of this job, reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions

  • Able to lift and/or move up to 75 lbs

  • May work in outdoor settings for company sponsored events.

Level 2 Mechanic

Summary: This position requires a mechanic with exceptional repair and leadership skills. Must be familiar with suspension, hydraulic brakes, wheel builds, electronic shifting, e-bikes, and complete bike overhauls

Duties/Responsibilities:

  • Perform advanced repairs as required by customers

  • Direct and mentor Mechanic 1

  • Perform quality control checks prior to customer delivery

  • Complete advanced service diagnostics and detailed service write-up

  • Direct customers through entire sales process

  • Record sales and workorders in the Point of Sale system

  • Attend company sponsored events

  • Build and maintain relationships with customers

  • Complete a multitude of daily housekeeping and office tasks

  • Maintain high level of cleanliness and organization

Successful completion of following orientation and training:

  • Wheel Sport sales training

  • Lightspeed sales, service, and inventory training

  • Workorder check-in and checkout training

Education/Experience: One-three years bicycle mechanic experience required, including duties included in the summary above.

 

Skills and Traits:

  • Enthusiastic

  • High-level  mechanical Aptitude

  • Strong verbal skills

  • Organized

  • Resourceful

  • Strong intrapersonal relationship skills

  • Problem solver

  • Self-directed

  • Leadership Skills

 

Physical Demands:

  • Able to sit or stand and walk throughout the scheduled work shift

  • Must be able to perform the essential functions of this job, reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions

  • Able to lift and/or move up to 75 lbs

  • May work in outdoor settings for company sponsored events.